Communications

Telecommunications Providers
Since the liberalisation of the telecommunications sector in 2003, both national and international fixed / mobile voice services, Internet access and data services (both narrowband and broadband) in Cyprus are offered by a number of providers.

Visitors are invited to check the specific services offered by the licensed operators on the island, who are listed in the Directory of Licensed Operators, which can be found on the webpage of the Office of the Regulator for Electronic Communication and Postal Regulation: www.ocecpr.org.cy

Phone Calls

Making Calls
In order to make a phone call to Cyprus from abroad, dial 00357, and then the eight-digit phone number.

Calling within Cyprus simply requires dialing the eight-digit telephone number.

If you wish to make a phone call abroad while in Cyprus, dial 00, followed by the country code and the telephone number. International calls can be made from public telephones available at various central locations in all cities and villages, as well as at international airports, harbours and elsewhere.

International Dialling Codes
– Australia: 0061
– Austria: 0043
– Bahrain: 00973
– Belgium: 0032
– Brazil: 0055
– Canada: 001
– Croatia: 00385
– Cyprus: 00357
– Denmark: 0045
– Finland: 00358
– France: 0033
– Germany: 0049
– Greece: 0030
– Hong Kong: 00852
– Hungary: 0036
– Ireland: 00353
– Israel: 00972
– Italy: 0039
– Japan: 0081
– Luxembourg: 00352
– Malta: 00356

Directory Inquiries
A 24-hour service for directory inquiries in Cyprus is available by dialling: 11892 or 11822 or 11800 or 11833 or 11811.

Information for foreign customers, country codes and area codes can be obtained by dialling: 11894.

Payphones
There are two types of public payphones: coin-operated and card-phones, both of which are usually found in public telephone booths, or at easily accessible private locations.

Public payphones can be used for both national and international calls. Telecards can be purchased at post offices, kiosks and other retail shops. Dialling instructions, as well as rates, are displayed in all payphones.

Internet Connection
Various establishments, including phone centres, Internet cafes and hotels, offer Internet connection services of various speeds and types. Depending on the establishment, the service offered is wired or wireless and is usually charged by the hour.

WiFi (wireless) Internet access can be found in many places across the island – in public areas and private establishments. Some establishments (like hotels) may charge a fee based on usage through an Internet card, whilst others offer the service for free to their customers. At some venues, a password is required, which is given to customers, whilst in others – as well as in public wireless ‘hotspots’ – a direct connection is possible without the use of a password.

To find out where you can connect to wireless Internet access for free, visit:
– www.cyta.com.cy/cytanet-wireless-zone-hotspots/en
– http://www.mtn.com.cy/en/hotspots/
– http://wifi.primetel.com.cy/redwifi/info/hotspots

Postal and Courier Services

Post Offices
You can send mail from post offices located throughout the island and at the airports, or using the yellow mailboxes on the street. Stamps may be purchased from all post offices, postal agencies, as well as from many hotels, newsstands, kiosks, etc.

All post offices across the island offer the following services:
– Airmail (letter, post items and parcels) with all countries.
– Money orders with most European countries.
– EPG parcels.
– Parcel24 service.
– EMS / DATAPOST – courier service with more than 123 countries.
– SAL (surface air lifted service) for letter, post items and parcels.
– Quick Post – premium courier
– Post Express – local courier
– Personalized stamps.
– Money Gram – money transfer.
– International Money Transfer.
– Mobile telephony.
– Packaging material.

Post offices offering Poste Restante service (holding mail service):
– Lefkosia (Nicosia): Plateia Eleftherias, Tel: (+357) 22 872 450
– Lemesos (Limassol): Gladstonos 3, Tel: (+357) 25 802 259
– Larnaka (Larnaca): Plateia Vasileos Pavlou, Tel: (+357) 24 802 406
– Pafos (Paphos): Nikodimou Mylona, Tel: (+357) 26 306 221

Post offices operating hours are subject to changes, depending on the season. As a general rule, the district post offices for each major town, along with Eleftheria Square Post Office in Lefkosia are open during the whole of the day, all year round, Monday – Friday, whereas all other post offices across the island do not open daily in the afternoons. All post offices remain closed on Sundays and Public Holidays.

For more details, visit the Cyprus Post website: www.mcw.gov.cy

Current postal rates can be found on: www.mcw.gov.cy

The Cyprus Post Call Centre can be contacted by dialling: (+357) 77 778 013.

Courier Services
Courier Services are available by the relevant section of the Postal Services, and by private companies, in all towns.

Whilst airmail letters take approximately three to four days to Europe, courier services offer a speedier ‘next day or sooner’ delivery service.