News Local Ombudswoman's office dealt with 4,196 complaints in 2017 - report

Ombudswoman’s office dealt with 4,196 complaints in 2017 – report

The Commissioner for Administration and Protection of Human Rights’ (Ombudswoman) office dealt with 4,196 complaints, according to its annual report.

Of the 4,196 complaints, 2,312 were submitted in 2017, 1,879 were pending from previous years, while five had been dealt with before, however the complainants re-submitted complaints.

The complaints had to do with welfare-related issues (15.3%), labour relations (14.6%), migration issues (14.4%), land development 11.6%), tax issues (9%), state-citizen relationship (8.2%), environment (5.6%), policing (4%), health (3.1%), social insurance (3%), prison-related issues (3%), land registry-related issues (2.6%), education (2.1%), Turkish Cypriot properties (1.9%), road transport (0.7%), military service (0.3%), tenders (0.3%), cultural issues (0.1%), animal welfare (0.1%), election issues (0.1%).

“In 2017 we dealt processed 1,947 of the 4,196 complaints. We deemed that 444 of the complaints did not fall under our office’s jurisdiction. The average number of processed complaints per month was 162,” Ombudswoman Maria Lottidi said.

According to the report, 38% were submitted in Nicosia, 23% in Limassol, 12% in Larnaca, 10% in Paphos, 2% in Famagusta, 2% were submitted from abroad and 13% online.

Find the full report here.

 

 

Top Stories

127 new cases of COVID-19 on Wednesday

The Health Ministry announced 127 new COVID-19 cases on 21 October, out of 3,309 laboratory tests, taking confirmed infections to 2, 966. The break-down of...

Non-reversible damage to the sight of five patients operated for cataract

The damage to the sight of five out of the eight patients who were operated for cataract and presented serious complications due to infection...

Committee to prepare list of animals for pet shops; reactions

For the first time in Cyprus a list will be prepared with the animals that can be sold in pet shops, however, the issue...

Medical Association on Cyprus’ epidemiological situation

The Cyprus Medical Association is once again asking the public and businesses to make sure not to violate any protocols and to dutifully respect...

15-year-old missing since 20 October (PHOTO)

Police are looking for 15-year-old Antzel Ioannou, who has been reported missing from her place of residence in Nicosia since yesterday, 20 October. Ioannou is...

Taste

Squash soup

Ingredients: 1 kg pumpkin, cut into small cubes, approximately 5 cups 2 medium (400g) sweet potatoes, cut into cubes, approximately 2 ½ cups 1 chopped leek, only...

Mezedes

No visit to Cyprus is complete without enjoying the traditional meal of many small dishes known as ‘meze’. This large feast, which has been a...

Prawns with fried cheese, barley shaped pasta

Put the barley shaped pasta into a small pan with salted water, bring to a boil and when tender, drain. Peal the prawns leaving...

Salmon and shrimp sheftalies

Mix all ingredients for tabbouli in a bowl and keep to one side so flavours can combine. Prepare the sheftalies: wash and soak the casing...