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Coronavirus: Instructions to citizens by the MoH, HIO and Medical Association

The Ministry of Health, the Health Insurance Organisation and the Cyprus Medical Association issued on Thursday a joint announcement to citizens regarding the spread of Covid-19 informing them of the following:

  1. If a citizen presents suspicious symptoms related to Coronavirus, they should contact their Personal Doctor by telephone who will then advise them on the next steps. If necessary, the Personal Doctor will reach out to the Epidemiological Monitoring Unit of the Ministry of Health to jointly decide on the course of action for each case, and then inform the beneficiary accordingly.
  2. If a citizen is found positive to Covid-19 and need to self-isolate at home, they will be monitored by telephone by their Personal Doctor who will be providing them with instructions. Therefore, these citizens should be in communication with their Personal Doctors and strictly follow their instructions.
  3. Given the urgent nature of the situation, citizens are expected to cooperate to the maximum and help medical professionals provide their services. For this to happen, citizens are called to contact their Personal Doctors or Specialist Doctors by telephone for non-Coronavirus-related incidents. Only in the case of emergencies will patients be seen by doctors in person.
  4. In case a Personal Doctor is unable to provide services to their beneficiaries, they are required to designate a temporary replacement. If a beneficiary cannot reach their Personal Doctor, they must let the HIO know by sending an email to [email protected] to resolve the issue without delay.

All citizens are expected to strictly adhere to the above regulations, as the success of managing the Coronavirus emergency depends on EVERYONE.

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