The Cyprus Shipping Deputy Ministry (SDM) announces the launch of a tender (Tender No. SDM 1/2022) for the Digital Transformation of the Shipping Deputy Ministry. The project is co-financed by the European Union – NextGenerationEU (Resilience and Recovery Facility).
It aims to transform SDM business processes and maximize its operational efficiency based on three key principles:
1. One stop shop service environment
2. Seamless process integration: Business units and their processes should seamlessly integrate and complement each other with information and processing activities based on lean business processes and complete software solutions.
3. Operational excellence: Provide reliable services with efficient operating cost and minimum inconveniences to customers and employees by leveraging intelligent process automation.
The main actions of this Tender include:
– Analysis of the current procedures and their optimization/transformation to a digital environment.
– Development of an information system that covers all SDM main processes.
– Provision of tools for intelligent monitoring, analysis and reporting.
The deadline for tender submissions on the 7th March 2022 at 12:00.
Further information and any relevant documentation on the tender procedure are available on the following link: