News Local HIO issues instructions to beneficiaries for contacting PD for Covid symptoms

HIO issues instructions to beneficiaries for contacting PD for Covid symptoms

The Health Insurance Organisation (HIO) issued on Wednesday instructions for Gesy beneficiaries regarding communication with their Personal Doctor (PD) to report Covid-19 symptoms.

As per the announcement, beneficiaries are advised the following:

  1. If a beneficiary presents symptoms that are compatible with Coronavirus infection (acute respiratory infection with symptoms such as general malaise and / or fever, and / or dry cough, and / or myalgia and / or dyspnea and / or chest pain) they should contact their Personal Doctor by telephone, who will provide them with relevant instructions.
  2. The Personal Doctor will take the necessary steps to arrange a coronavirus test, if that adheres relevant instructions by the Ministry of Health. The beneficiary will be notified for taking the test — given it is deemed necessary — by the Health Ministry’s competent services. The test is conducted free of charge to beneficiaries given that the above procedure is adhered to.
  3. Beneficiaries are asked to not use the 1420 line to arrange appointments at public healthcare centres or to take a Coronavirus test, as this is only possible ONLY via their Personal Doctor. In addition, where a beneficiary has taken the test, they should not contact 1420 to find out the result, as that will be communicated to them via telephone by the Epidemiological Surveillance Unit or by SMS.
  4. If a beneficiary is found positive to Coronavirus, then the Personal Doctor will be responsible for the guidance, treatment and finally the reintegration of the beneficiary into the community as per the protocol.

It was added that if the doctor decides that a phone call concerns an emergency that is unrelated to Coronavirus, then they may arrange an in person appointment with the beneficiary at their office.

Finally, HIO advised that as the PD’s role is of vital importance to managing the outbreak, beneficiaries are called to inform Gesy if they are unable to reach their PD or their replacement by calling Gesy’s call centre on 17000 (free call) or by email to [email protected] mentioning the name of their doctor or their replacement and their own details so that HIO can investigate.

Read more:

32 more test positive to Covid-19, total now 526

Top Stories

EU to use $2.7 billion fund to buy promising COVID-19 vaccines

  The European Union is preparing to use an emergency 2.4-billion- euro fund to make advance purchases of promising vaccines against the new coronavirus, EU...

Kostrikis: ‘Open weddings relaunch in September a political decision’

Member of the team of experts advising the government on Coronavirus Leontios Kostrikis said on Thursday that the team had a different view than...

UK’s ‘useless and ineffective’ quarantine will hammer tourism, Ryanair boss says

  Britain does not have a proper plan for its 14-day international quarantine and the introduction of such a "useless and ineffective" scheme will do...

15 police members charged in Metaxas murders case

  Fifteen police officers charged with dereliction of duty in connection with the Mitsero serial murders case have given their reply, president of the independent...

Help NDS fly dogs to their forever UK homes on Covid flight

The Nicosia Dog Shelter has launched a new campaign aiming to raise €1,000 by 11 am on July 3 in order to fly out...


Poulles (Υoung kolokassi)

Either you thrash the coriander seeds in a mortar, without making them into dust, or you gradually crush them in a blender. Remove the edges...

Pork cooked in wine

Crush the coriander seeds in a pestle and mortar or pulse-blend in a blender, taking care not to over-grind. Put the meat in bowl (not...

Lefkaritikos tavas – O ‘protinos’

Wash and dry the meat and rice separately. In a ‘tava’ (oven proof deep clay pot) first put a layer of five-six pieces of meat...

Local cuisine: An introduction

Rich in fresh ingredients and tasty herbs, offers the very best of Mediterranean culinary delights. Head out to a tavern and feast on a...