News Local Cyprus faces EU infringement proceedings over travel vouchers

Cyprus faces EU infringement proceedings over travel vouchers

 

The European Commission said on Thursday that it has decided to start infringement proceedings against 10 countries, including Cyprus, regarding travelers’ rights.

It has sent a letter of formal notice to Czechia, Cyprus, Greece, France, Italy, Croatia, Lithuania, Poland, Portugal and Slovakia on the grounds that their national rules infringe EU law on consumers’ and travelers’ rights.

More specifically, the EC said the ten Member States are violating Article 12(4) Directive (EU) 2015/2302, the Package Travel Directive.

Due to the coronavirus pandemic, travel arrangements have had to be cancelled. Throughout this crisis, the Commission has consistently made clear that consumer rights remain valid in the current unprecedented context and national measures to support the industry must not lower them.

On May 13, 2020, the Commission adopted a specific Recommendation on vouchers in the current context to support Member States in setting up attractive, reliable and flexible voucher schemes.

Nevertheless, in these ten states, specific national rules on package travel are still applicable allowing organisers of package travel to issue vouchers, instead of reimbursement in money, for cancelled trips, or to postpone reimbursement far beyond the 14-day period, as set in the Package Travel Directive.

Under EU law, passengers have, however, the right to choose between reimbursement in money and other forms of refund, such as a voucher.

The states have two months to reply to the Commission and take the necessary measures to address the shortcomings identified by the Commission. Otherwise, the Commission may decide to send reasoned opinions.

Top Stories

Foreign experts for the cataract patients

The police may call foreign experts in relation to the serious incident with the eight people who were operated for cataract and then had...

Metropolitan of Paphos in self-isolation

Metropolitan of Paphos Georgios is in self-isolation due to the fact that he has been in contact with a COVID-19 confirmed case. The Metropolitan...

13th month salary not certain in private sector

Due to the COVID-19 pandemic many companies in the private sector are unable to pay 13th month salary to their employees who are contacting...

Fewer Cypriots now going abroad to work

Fewer Cypriots now go overseas for work while the domestic market is flooded with more and more migrants seeking a job and a better...

Health Minister says General Healthcare System upgraded with new services

Cyprus' Minister of Health Constantinos Ioannou has pointed out that yet another significant step has been taken to enrich and upgrade the healthcare services,...

Taste

Squash soup

Ingredients: 1 kg pumpkin, cut into small cubes, approximately 5 cups 2 medium (400g) sweet potatoes, cut into cubes, approximately 2 ½ cups 1 chopped leek, only...

Mezedes

No visit to Cyprus is complete without enjoying the traditional meal of many small dishes known as ‘meze’. This large feast, which has been a...

Prawns with fried cheese, barley shaped pasta

Put the barley shaped pasta into a small pan with salted water, bring to a boil and when tender, drain. Peal the prawns leaving...

Salmon and shrimp sheftalies

Mix all ingredients for tabbouli in a bowl and keep to one side so flavours can combine. Prepare the sheftalies: wash and soak the casing...