News Coronavirus Call centre for those who cannot access 8998 service

Call centre for those who cannot access 8998 service

A call centre has been set up for those who cannot use the 8998 SMS service to obtain permission to leave the house under the stay at home decree.

The deputy ministry for research, innovation and digital policy said the new centre can be used only by:

  • those who have a foreign telecommunication provider as the SMS service does not support messages from non-Cypriot numbers
  • members of the public who have difficulty obtaining permission through the SMS service

The service will be available from 6 am to 9 pm in Greek and English as follows:

  • For Cypriot phone numbers: 80012012
  • For non-Cypriot phone numbers: +357 22 263030.

The call centre will service calls only from mobile phones through an automated IVR (Interactive Voice Response).

Those requesting permission through this service will receive a reply by SMS on their mobile phones.

Only one such permission is given every day, irrespective of the method used.

Citizens bear personal responsibility for the accuracy of the information provided to the call center and shall be liable for false statements.

Information of the movement restrictions are available on






Υπενθυμίζεται πως, σύμφωνα με τα σχετικά διατάγματα, επιτρέπεται μία μόνο κατ’ εξαίρεση μετακίνηση ημερησίως, ανεξαρτήτως μεθόδου που θα χρησιμοποιηθεί για την εξασφάλιση έγκρισης.


Σημειώνεται πως ο πολίτης φέρει προσωπική ευθύνη για την ορθότητα των στοιχείων που δηλώνει στο τηλεφωνικό κέντρο και υπέχει ευθύνη για ψευδή δήλωση.


Ολοκληρωμένη πληροφόρηση για τη διαδικασία εξασφάλισης έγκρισης κατ’ εξαίρεση μετακίνησης είναι διαθέσιμη στην ιστοσελίδα

Πηγή: Philenews / ΓΤΠ

Top Stories

Ireland delays easing of travel restrictions until July 20, has lowest infection rate in EU

  Ireland will ease quarantine restrictions on people travelling from abroad on July 20, with people arriving from a “green list” of countries with low...

5 day remand for husband in major fraud case against wife accountant

  The 63 year old husband of a 49 year old former head accountant in a Limassol based group of companies, suspect in a case...

One Covid patient remains at Famagusta referral hospital, 10 at Tersefanou rehabilitation

  One coronavirus patient remains at Famagusta General Hospital, the referral institution for the disease. He is reported to be in stable condition. Since March 11, when...

Police helmet appeal after fatal road accident

  Police have issued an appeal to motorcyclists to wear their helmets, following a fatal accident in Paphos at dawn. The town's superintendent, CID head Michalis...

Health minister hails responsible behavior after English pubs reopen

  People in England appear to have broadly behaved themselves as pubs reopened this weekend, Britain’s health minister Matt Hancock said after the latest step...


Cyprus sprouts with cream and prosciutto

In a big, deep frying pan, fry the prosciutto in the olive oil, on medium heat for 2 minutes. Add the onion and garlic...

Pork burger with sundried tomatoes, mozzarella and anchovies

Mix all the ingredients together with the mince in a bowl, and combine well. Divide into 4 balls and form the burgers. Warm a griddle/pan...


Wash the lamb cauls with plenty of cold water and let them settle in water and vinegar for a little while. Soak the bread crumbs...

Loukaniko Pitsilias – Pitsilia Sausage

Pitsilia sausage is produced in the Pitsilia region from pork minced meat that is “cooked” ( matured) in the dry red wine of the...