News Coronavirus Call centre for those who cannot access 8998 service

Call centre for those who cannot access 8998 service

A call centre has been set up for those who cannot use the 8998 SMS service to obtain permission to leave the house under the stay at home decree.

The deputy ministry for research, innovation and digital policy said the new centre can be used only by:

  • those who have a foreign telecommunication provider as the SMS service does not support messages from non-Cypriot numbers
  • members of the public who have difficulty obtaining permission through the SMS service

The service will be available from 6 am to 9 pm in Greek and English as follows:

  • For Cypriot phone numbers: 80012012
  • For non-Cypriot phone numbers: +357 22 263030.

The call centre will service calls only from mobile phones through an automated IVR (Interactive Voice Response).

Those requesting permission through this service will receive a reply by SMS on their mobile phones.

Only one such permission is given every day, irrespective of the method used.

Citizens bear personal responsibility for the accuracy of the information provided to the call center and shall be liable for false statements.

Information of the movement restrictions are available on






Υπενθυμίζεται πως, σύμφωνα με τα σχετικά διατάγματα, επιτρέπεται μία μόνο κατ’ εξαίρεση μετακίνηση ημερησίως, ανεξαρτήτως μεθόδου που θα χρησιμοποιηθεί για την εξασφάλιση έγκρισης.


Σημειώνεται πως ο πολίτης φέρει προσωπική ευθύνη για την ορθότητα των στοιχείων που δηλώνει στο τηλεφωνικό κέντρο και υπέχει ευθύνη για ψευδή δήλωση.


Ολοκληρωμένη πληροφόρηση για τη διαδικασία εξασφάλισης έγκρισης κατ’ εξαίρεση μετακίνησης είναι διαθέσιμη στην ιστοσελίδα

Πηγή: Philenews / ΓΤΠ

Top Stories

Greece will spare no effort in ending Turkish occupation and solving Cyprus issue

  Athens sent a message of unwavering support and solidarity to Cyprus on the occasion of the 60th anniversary of the Republics' establishment, with Greek...

UK seeks to avoid national lockdown to stop unemployment in millions, minister says

  British Prime Minister Boris Johnson’s government is seeking to avoid a full national lockdown to prevent unemployment soaring into the millions, Environment Secretary George...

U.S. holding back on Belarus sanctions, hopes for joint move with EU, Turkey aside

  The United States has held off on joining Britain and Canada in imposing sanctions on Belarus in hope that the European Union can overcome...

No consensus on Turkish sanctions over Cyprus violations, as EU 27 meet

  The possibility of further EU sanctions against Turkey over its Cyprus Exclusive Economic Zone violations seems to be steadily fading as the 27 leaders...

71 year old missing as police appeal to public, please share

  Varnavas Varnava, 71, has been missing from his home in Episkopi since Tuesday afternoon and police have launched a public appeal to find him.  He...



Sheftalies, a very tasty dish from the charcoal grill, are minced meat shaped into small sausages and wrapped in “panna” (suet). Panna is a...

Spicy grilled soutzoukakia

Place all ingredients for soutzoukakia in a bowl and mix well, preferably using a food processor, until well combined. Using the mixture, form cigar-shaped...


Pork souvlaki: Put the meat and all the other ingredients in a bowl (not metal) and mix well. Cover the bowl and keep in...

Pastelli (Carob Toffee)

The nutritional sweet of Pastelli is made with the syrup of carob pods, produced by boiling their pulp until it forms a thick, sticky...