News World British Airways says Heathrow flights hit by computer problems

British Airways says Heathrow flights hit by computer problems

British Airways cancelled and delayed flights at London’s Heathrow, Europe’s biggest airport, on Wednesday due to problems with a supplier’s IT systems, the airline said.

A number of British Airways flights were cancelled or being delayed by several hours at Heathrow’s Terminal 5, according to the airport’s departure board.

“We are working with our supplier to resolve the matter and are sorry for the disruption to our customers’ travel plans,” British Airways said in a statement.

The carrier suffered a massive computer system failure in May 2017, caused by a power supply issue near Heathrow, which stranded 75,000 customers over a busy holiday weekend.

Its chief executive said at the time it would take steps to ensure such an incident never happened again.

Passengers at the airport on Wednesday described chaotic scenes as people tried to catch flights and complained there was a lack of information from the airline.

“Utter chaos at LHR, no communication, no emergency processes and no clue,” one passenger Dominic Hill said on Twitter.

A number of flights at the airport were earlier disrupted after a control tower was evacuated because of a fire alarm.

Top Stories

New measures announced by Health Minister due to increase in number of COVID-19 cases

In view of the rapid increase in the number of COVID-19 incidents observed over the last 14 days in Cyprus but also the diaspora...

Hospitals not ready to deal with second wave of pandemic

Hospitals and clinics are not ready to deal with the second wave of the pandemic due to the fact that they are understaffed, President...

Expert says three-digit numbers of COVID-19 cases to continue

The view that we will continue with three-digit figures of confirmed COVID-19 cases expressed Constantinos Tsioutis, Assistant Professor of Internal Medicine at the European...

DIKO: Dissolution of Parliament way out for government/DISY

In a statement DIKO President Nicolas Papadopoulos said DIKO does not understand how some people request the dissolution of the Parliament without setting as...

Golden Dawn leadership to be taken to jail

All of the leadership team of Golden Dawn, which has been ruled a criminal organisation, will go straight to jail as their sentences will...

Taste

Squash soup

Ingredients: 1 kg pumpkin, cut into small cubes, approximately 5 cups 2 medium (400g) sweet potatoes, cut into cubes, approximately 2 ½ cups 1 chopped leek, only...

Mezedes

No visit to Cyprus is complete without enjoying the traditional meal of many small dishes known as ‘meze’. This large feast, which has been a...

Prawns with fried cheese, barley shaped pasta

Put the barley shaped pasta into a small pan with salted water, bring to a boil and when tender, drain. Peal the prawns leaving...

Salmon and shrimp sheftalies

Mix all ingredients for tabbouli in a bowl and keep to one side so flavours can combine. Prepare the sheftalies: wash and soak the casing...