News Local ACTA says 'no obligation to cover airline tickets'

ACTA says ‘no obligation to cover airline tickets’

Travel agents are not legally obliged to cover standalone airline tickets, the Association of Cyprus Travel Agents (ACTA) clarified on Thursday, following Cobalt’s decision to suspend operations.

In a written statement, it said that members were having with great difficulty to service affected passengers.

It said that certain points still needed clarification but set out what passengers should do as a first step:

  1.  With the help of the Transport Ministry, passengers will be assisted in repatriating within the first week of the Cobalt announcement
  2. For all other cases, arrangements must be made by passengers who should contact their travel agents
  3. Passengers who have paid for their airline ticket by credit card and have not travelled can contact their bank for compensation

Under the law, travel agents are not obliged to cover tickets sold on their own (and not as a package), it added.

ACTA also requested a meeting with the ministry to record the repercussions from the grounding of Cobalt’s fleet and to find ways to support efforts by its members.


Top Stories

FM Christodoulides in self-isolation following confirmed case of close associate

  Foreign minister Nicos Christodoulides has become the fourth minister to go into covid self-isolation, following a confirmed case among his close associates. Christodoulides went into...

Concern over rise of covid hospital cases to 38, four critical-new infections over 100

  The Health Ministry today announced 113 new COVID-19 cases, out of 3,112 diagnostic tests, taking confirmed infections to 3,930. The health ministry has expressed concern...

Germany to go into circuit-break lockdown as virus cases surge

  Germany will impose an emergency month-long lockdown that includes the closure of restaurants, gyms and theatres to reverse a spike in coronavirus cases that...

1547-Highest ever number of new covid cases in Greece-deaths on the rise

  Greece recorded one thousand five hundred and forty seven new coronavirus  cases over the past 24 hours, the highest ever number since the start...

Huge 8500 euro fine for unmarked tobacco products

  A twenty nine year old was fined 8 and a half thousand euro for unmarked tobacco products that were discovered by police at his...


Squash soup

Ingredients: 1 kg pumpkin, cut into small cubes, approximately 5 cups 2 medium (400g) sweet potatoes, cut into cubes, approximately 2 ½ cups 1 chopped leek, only...


No visit to Cyprus is complete without enjoying the traditional meal of many small dishes known as ‘meze’. This large feast, which has been a...

Prawns with fried cheese, barley shaped pasta

Put the barley shaped pasta into a small pan with salted water, bring to a boil and when tender, drain. Peal the prawns leaving...

Salmon and shrimp sheftalies

Mix all ingredients for tabbouli in a bowl and keep to one side so flavours can combine. Prepare the sheftalies: wash and soak the casing...