News Local ACTA says 'no obligation to cover airline tickets'

ACTA says ‘no obligation to cover airline tickets’

Travel agents are not legally obliged to cover standalone airline tickets, the Association of Cyprus Travel Agents (ACTA) clarified on Thursday, following Cobalt’s decision to suspend operations.

In a written statement, it said that members were having with great difficulty to service affected passengers.

It said that certain points still needed clarification but set out what passengers should do as a first step:

  1.  With the help of the Transport Ministry, passengers will be assisted in repatriating within the first week of the Cobalt announcement
  2. For all other cases, arrangements must be made by passengers who should contact their travel agents
  3. Passengers who have paid for their airline ticket by credit card and have not travelled can contact their bank for compensation

Under the law, travel agents are not obliged to cover tickets sold on their own (and not as a package), it added.

ACTA also requested a meeting with the ministry to record the repercussions from the grounding of Cobalt’s fleet and to find ways to support efforts by its members.

 

Top Stories

India coronavirus cases hit record high amid monsoon rains

  India recorded its highest singe-day spike of coronavirus cases on Saturday, with over 22 thousand new cases and 442 deaths, as infections rose in...

Iran imposes new curbs as coronavirus toll rises

  Iranians who do not wear masks will be denied state services and workplaces that fail to comply with health protocols will be shut for...

Traffic building on highway to Napa-Protaras as people escape Nicosia heatwave

  Traffic was gradually building this morning on the highway to the coastal areas of Ayia Napa and Protaras, as the persistent heatwave, predicted to...

Japan floods kill 14 in pensioners’ home

  Torrential rains have caused extensive flooding in many areas of Japan, more so the west of the country, causing fatalities and major damage to...

Mercury rising further tomorrow, 43 on the hottest Sunday yet

Brace yourselves for yet another scorcher tomorrow for the fourth day running as the hot air mass will persist over the island, taking temperatures...

Taste

Cyprus sprouts with cream and prosciutto

In a big, deep frying pan, fry the prosciutto in the olive oil, on medium heat for 2 minutes. Add the onion and garlic...

Pork burger with sundried tomatoes, mozzarella and anchovies

Mix all the ingredients together with the mince in a bowl, and combine well. Divide into 4 balls and form the burgers. Warm a griddle/pan...

Sheftalies

Wash the lamb cauls with plenty of cold water and let them settle in water and vinegar for a little while. Soak the bread crumbs...

Loukaniko Pitsilias – Pitsilia Sausage

Pitsilia sausage is produced in the Pitsilia region from pork minced meat that is “cooked” ( matured) in the dry red wine of the...